Effective date: September 25, 2025

Welcome to Tokiyaco.com!

By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully.

1. Use of Our Site

You agree to use our website for lawful purposes only. You must not:

• Violate any applicable laws or regulations
• Interfere with the site’s security or functionality
• Use the site to transmit harmful or unauthorized content

2. Product Information

We strive to provide accurate product descriptions, pricing, and availability. However:

• Prices and availability are subject to change without notice
• We do not guarantee that product images or descriptions are error-free
• We reserve the right to correct errors and cancel orders if necessary

3. Orders and Payments

By placing an order, you agree to:

• Provide accurate billing and shipping information
• Authorize payment via accepted methods
• Understand that order confirmation does not guarantee product availability

We reserve the right to refuse or cancel any order at our discretion.

4. Shipping and Delivery

Shipping times are estimates and may vary. We are not responsible for delays caused by carriers or customs. Risk of loss transfers to you upon delivery.

5. Returns and Refunds

We currently do not offer returns and refunds in our stores. 

6. Intellectual Property

All content on our site—including images, text, logos, and designs—is owned by Tokiya Company LLC or licensed to us. You may not reproduce, distribute, or exploit any content without our written permission.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content, privacy practices, or terms of use.

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

• Indirect, incidental, or consequential damages
• Losses resulting from your use of our site or products
• Errors, omissions, or interruptions in service

9. Indemnification

You agree to indemnify and hold harmless Tokiya Company LLC, its affiliates, and employees from any claims, liabilities, or expenses arising from your use of the site or violation of these terms.

10. Governing Law

These Terms are governed by the laws of North Carolina, USA. Any disputes shall be resolved in the courts of North Carolina.

11. Changes to Terms

We may update these Terms at any time. Continued use of the site after changes constitutes acceptance of the new terms.

12. Contact Us

Questions? Reach out to us at:
📧 info@tokiyaco.com
📍 10500 Centrum Pkwy, Pineville, NC 28134